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Manage who has access to your organization’s Turen dashboard and what they can do.
Turen Organization Settings Team page listing members with admin and member roles, join dates, last check-in times, and one pending invitation.

The Team tab under Organization Settings, showing members with their roles and last check-in times, plus pending invitations.

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Inviting Team Members

Navigate to Platform Settings > Org Settings > Team (/settings/team).
1

Click Invite Member

Click the Invite Member button in the top-right corner.
2

Enter details

Enter the team member’s email address and select a role (Member or Admin).
3

Share the invite link

An invitation link is generated. Copy it and share it with the team member. They click the link, create an account (or sign in), and join your organization.

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Roles

The organization creator is automatically an Admin. Additional admins can be promoted from the team page.

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Managing Members

From Org Settings > Team (/settings/team), you can:
  • View all members: See who’s in your organization, their role, join date, and last check-in time
  • Change roles: Click “Change” next to a member’s role to promote to Admin or demote to Member
  • Remove members: Click the trash icon and confirm to revoke a member’s access
Removing a member revokes their dashboard access immediately. It does not affect any agents they may have registered: agent management is separate from team membership.

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Pending Invitations

Admins can view all pending invitations below the members table. Each invitation shows:
  • Email: The invitee’s email address
  • Invited by: Who sent the invitation
  • Role: The assigned role
  • Expiration: Time remaining before the invitation expires
Admins can cancel any pending invitation by clicking the trash icon.

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Email Verification

All team members must verify their email address before they can access the dashboard.

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Multi-Factor Authentication (MFA)

Each user can add an authenticator app (TOTP) as a second factor for sign-in. MFA is enrolled and managed per user, not per organization.
1

Open Account Settings

Go to Account Settings (/user/settings) and find the Two-Factor Authentication section.
2

Set up your authenticator

Click Set Up Authenticator, then scan the QR code with an authenticator app (for example Google Authenticator or 1Password), and enter the 6-digit code to confirm.
3

Sign in with MFA

Once enrolled, both the dashboard and the desktop app prompt for your 6-digit code during sign-in. This applies to email/password and Google sign-in.
MFA factors are enrolled and removed in Account Settings in the dashboard. The desktop app prompts for the code at sign-in but does not manage factors.