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Manage who has access to your organization’s Turen dashboard and what they can do.

Inviting Team Members

Navigate to Platform Settings > Org Settings > Team (/settings/team).
1

Click Invite Member

Click the Invite Member button in the top-right corner.
2

Enter details

Enter the team member’s email address and select a role (Member or Admin).
3

Share the invite link

An invitation link is generated. Copy it and share it with the team member. They click the link, create an account (or sign in), and join your organization.

Roles

RolePermissions
AdminFull access — manage team, policies, agents, keys, billing, and settings
MemberView dashboard, events, sessions, and agents. Cannot modify policies, manage team, or change billing.
The organization creator is automatically an Admin. Additional admins can be promoted from the team page.

Managing Members

From Org Settings > Team (/settings/team), you can:
  • View all members — See who’s in your organization, their role, and last login time
  • Change roles — Click “Change” next to a member’s role to promote to Admin or demote to Member
  • Remove members — Click the trash icon and confirm to revoke a member’s access
Removing a member revokes their dashboard access immediately. It does not affect any agents they may have registered — agent management is separate from team membership.

Pending Invitations

Admins can view all pending invitations below the members table. Each invitation shows:
  • Email — The invitee’s email address
  • Invited by — Who sent the invitation
  • Role — The assigned role
  • Expiration — Time remaining before the invitation expires
Admins can cancel any pending invitation by clicking the trash icon.

Email Verification

All team members must verify their email address before they can access the dashboard.